Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. Easily access our online tools and services to send items from home. Postal Service, Washington, D.C. 20260-6320. Multi Location Business Find locations. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. The note apparently blew away before I got home. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. Please note: *The two letter state abbreviation must be used. The Consumer Advocate represents consumers at the top management level in the Postal Service. But, a note was left regarding the attempt to deliver. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. Or phone: 1-202-268-2284. Phoenix, AZ 85082. Connect with our customer service representatives to help resolve your issue and get back on track. Sonya Mackey. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. Consumer Protection, Office of, Room 801 586-2630. They always have enough people working the front to where there is no line. They also show they truly care about their service and the company they work for. I have moved into a new apt. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … How do I know I can trust these reviews about USPS? Department of Financial Institutions Provides financial education to protect and educate the public. The U.S. My saying is GO BIG BROWN and continue to make your customers happy. U.S. Government. PO Box 61713. Office of the Consumer Advocate. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. Organizations that are members of Consumer Protection Washington. 951 West Bethal Rd. I could go on and on and on and on and on about their excellence. I will NEVER ship here AGAIN!!!! Other offices are loaded with customers and there is a waiting line. Dallas Consumer Affairs/US Post Office. This site uses data compiled by the US Postal Service. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. We value your privacy. Consumer & Industry Contact (formerly Consumer Affairs) Office James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. I see a mail truck parked in a handicapped spot or other traffic violation. The second time they refused to give me my money back because they said USPS already claimed it was delivered. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Postal Inspection Service at (877) 696-5322. No, I do not work for United Parcel Service. * The ZIP code must be five digits. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. This site uses data compiled by the US Postal Service. The webpage is organized to provide consumers and … Coppell, TX 75099. Work-life balance at United States Postal Service is very busy constantly. By email: click here. I want to stay indoors as much as possible but they donât deliver my packages so Iâm forced to go outside to buy stuffs myself. (972) 393-6755. This ZIP-code based tool helps you locate the correct office. As of today, December 10, 2020, my package has still not reached it destination. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? We value your privacy. Thank you, you have successfully subscribed to our newsletter! From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. Be the first one to find this review helpful. Never dirty. ... For customer complaints and/or concerns call the Consumer Affairs office number. My tracking number says my item is at the Miami International Shipping Center but it is not. See how we're doing it and we can help you too. In summary, they actually charge for a service they failed to perform. But, she made sure I knew who to contact the next morning. All Rights Reserved. The first time the company I ordered from agreed to resend the package through Fedex and I got it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Its location on this page may change next time you visit. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. I don't ship often but when I do I'll ship via USPS. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: I think the House of Representatives could take lesson or two from United Parcel Service. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. They include polyethylene foam dots or inserts that prevent items from moving during transport. Get buying tips about Shipping Companies delivered to your inbox. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. If a number isn't provided for that department ask to be transferred to the appropriate party. Crazy! All the hours and different shifts that go along with the jobs. I was told to file a claim with the post office 2 months ago, so I did. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Headquarters. I don't have time to write of the pluses for UPS. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Enjoy reading our tips and recommendations. I get to meet different people with different personalities. Shame, from now on I will try to use another service. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. They donât deliver my packages but update the tracking number as delivered. I've called multiple times, left voicemails every time, and have yet to have a call back. They give college students excellent pay as they attend college and work for United Parcel Service. Precious Cargo Box: Mail options: Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. The service carriers are just one part of what makes your mission a positive accomplishment. Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they donât deliver my packages still. Precious Cargo Boxes are available in three sizes. The post office nearest me is run better than most. ConsumerAffairs is not a government agency. Customer Care Center. USPS-Consumer Affairs Office. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. No sign of my package. Sign up to receive our free weekly newsletter. United States Postal Service. Business Service Network. Friendly, courteous, on time and they always put the package on a safe secure area. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. I was home all day because Iâm working from home now. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Anyone who needs assistance in the Buffalo area should call the U.S. I did as instructed and paid over $80 to ship my dress back. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. Itâs very sad because I have lost a lot of money because of them. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. If only the first 3 digits are known, please use 00 for the remaining two. They go beyond the call of duty. His staff stands ready to serve you. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. The one word I would describe United Parcel Service is INTEGRITY. Data was released by the USPS in response to a Freedom of Information request. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. See reviews below to learn more or submit your own review. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Customer Relations. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. USPS remains committed to providing residential and business customers with essential mailing and shipping services. Itâs really annoying. Do better! Easy to use: Visit: United States Postal Service Consumer Affairs Office Locator It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Rate and include $ 50 worth of insurance, and shipping services resolve your issue and get on... The hours of 9 am-5 pm, Monday through Fridays house that night one ever called me customer complaints concerns... 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